Platinum Deluxe® Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via e-mail or telephone.
International Shipping Policy (Non-USA):
International Shipping rates & Delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.
DHL/EMS Free for orders over $120, Flat Rate for orders under $120 vary according to different zones. (Non-US)
Shipping rates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
USPS Priority Mail 3-5 business days
Delivery delays can occasionally occur
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Platinum Delux® is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Platinum Delux® is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S. Platinum Delux® cosmetics ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Any problems? Contact us
Platinum Delux®