Customer Service

Guest Services Center


Welcome to Platinum Customer Service!

We're here to assist you with any inquiries or concerns you may have regarding our products or services. Our dedicated team is committed to providing exceptional support and ensuring your satisfaction.

Please feel free to explore the following popular links for quick access to commonly requested information:


Our customer care center is currently operating between the hours of 7am – 10am Eastern time Monday – Friday and 8am - 12am eastern time Saturday & Sunday. To start a chat, click here. You may also reach us via email at or call us at +1.844.812.2630 

We look forward to serving you.