FAQ

How can I check my Platinum Deluxe® order status?

You can check the status of your most recent order(s) by visiting our "Log in" page and entering your EMAIL and postcode. This is the quickest, easiest way to access the very latest information regarding your PlatinumDeluxe.com orders.

Is it necessary to register with a Platinum Deluxe® online account in order to purchase products

Orders can be placed on PlatinumDeluxe.com without having registered for a account. However, Platinum Deluxe® recommends registering due to the various benefits this provides to clients. Furthermore, placing an order via a registered account allows orders to be tracked and order history to be viewed, as well as swift future orders which will not require the re-entering of personal details