Shipping Policy

Platinum Deluxe® Shipping Policy

 

 

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via e-mail or telephone.

 

International Shipping Policy (Non-USA): 

International Shipping rates & Delivery estimates:

Shipping charges for your order will be calculated and displayed at checkout.

DHL/EMS Free for orders over $120, Flat Rate for orders under $120 vary according to different zones. (Non-US)

Shipping rates 

Shipping charges for your order will be calculated and displayed at checkout.
 
Shipment method

USPS Priority Mail 3-5 business days
Delivery delays can occasionally occur

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Platinum Delux® is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Platinum Delux® is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S. Platinum Delux® cosmetics ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Any problems? Contact us

Platinum Delux®